🚚 Free U.S. shipping over $150 · 24–48 hours U.S dispatch · For Research Use Only · Made in USA
🚚 Free U.S. shipping over $150 · 24–48 hours U.S dispatch · For Research Use Only · Made in USA
Contact
Talk to Us.
Questions about documentation, stock, a lot certificate or a bulk order reach someone who can actually answer them — usually within one business day.
General enquiries, documentation requests, order support
info@getprimalgenix.com
Lot certificates
Every certificate is already published in our library. Need the file for a specific lot? Send us the number and we'll email it.
Bulk & institutional orders
We supply laboratories, universities and research institutions at volume. Send your requirements for availability and pricing.
How we can help?
- Certificates of analysis and lot documentation
- Stock levels and restock timing
- Order status, tracking and delivery
- Bulk and institutional pricing
- Billing, returns and refunds
Send us a message
We reply within one business day, Monday to Friday.
Our team supports documentation, orders and logistics. By submitting you confirm you are 21+ and enquiring for lawful laboratory research.
Response time
We reply within one business day.
Documentation requests are usually answered the same day.
Support hours
Monday – Friday
9:00 AM – 5:00 PM ET
Closed weekends and U.S. public holidays
Shipping
United States only.
Orders before 2 PM ET dispatch the same business day.
Free shipping over $150.
Research-grade compounds supplied to laboratories, academic institutions and qualified researchers across the United States.
Support
For research use only. All products sold by PrimalGenix USA are for research use only and are not intended for human or veterinary use. These products have not been evaluated or approved by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. By purchasing, you agree to use these materials solely for lawful laboratory research.
Made in USA
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