🚚 Free U.S. shipping over $150 · 24–48 hours U.S dispatch · For Research Use Only · Made in USA
🚚 Free U.S. shipping over $150 · 24–48 hours U.S dispatch · For Research Use Only · Made in USA
Common Questions
What is Primal Genix?
Primal Genix is a U.S.-based supplier of research-grade compounds serving laboratories, academic institutions, and qualified researchers across the United States.
Our catalog includes research compounds organized by compound class, with product documentation and batch-specific Certificates of Analysis available for review.
What are Primal Genix products used for?
Products sold by Primal Genix are supplied strictly for in-vitro and laboratory research by qualified professionals.
They are intended for lawful scientific and laboratory research only and are not intended for human or veterinary use.
Are Primal Genix products approved for human use?
No.
Primal Genix products are research compounds and have not been evaluated or approved by the U.S. Food and Drug Administration for human or veterinary use.
They are not intended to diagnose, treat, cure, or prevent any disease.
Product Quality & Testing
How do I know the purity of a Primal Genix compound?
Primal Genix states that its research compounds have 99%+ HPLC purity.
Each accepted lot is sent to an independent accredited U.S. laboratory for verification before being added to inventory.
Researchers can review the available analytical documentation associated with the relevant lot.
Does every lot have a Certificate of Analysis?
Yes.
Primal Genix states that every lot is documented with a Certificate of Analysis (COA).
The COA is associated with the specific lot number and is published so researchers can review the documentation before ordering.
Can I view a COA before placing an order?
Yes.
The Primal Genix COA library is publicly available, allowing visitors to review certificates without creating an account.
This means researchers can review the available documentation before purchasing a compound.
What information is included in a COA?
The Certificate of Analysis is associated with the specific research compound lot and records analytical information from the independent laboratory.
Depending on the product and certificate, documentation may include information relating to:
- HPLC purity
- Compound identity
- Mass spectrometry
- Lot or batch number
- Testing laboratory
- Testing information
Researchers should review the individual certificate for the exact information reported for a particular lot.
What does 99%+ HPLC purity mean?
HPLC, or High-Performance Liquid Chromatography, is an analytical technique used to evaluate the chromatographic purity of a compound.
A stated 99%+ HPLC purity indicates the reported purity result for the applicable research material based on HPLC analysis.
Researchers should review the corresponding analytical documentation and COA for the specific lot.
How is compound identity verified?
Primal Genix states that identity is confirmed before a lot is accepted into inventory and that each accepted lot is tested by an independent U.S. laboratory.
The verification process includes mass spectrometry for identity and HPLC analysis for purity.
Are the products tested by Primal Genix or an independent laboratory?
Each accepted lot is sent to an independent, accredited U.S. laboratory for testing.
Primal Genix states that the laboratory testing includes purity analysis by HPLC and identity verification by mass spectrometry.
Can I match the COA to the product I receive?
Yes.
Primal Genix states that the certificate is filed against the lot number and that the lot number on the report matches the number printed on the vial.
This allows researchers to connect the physical research material with its corresponding documentation.
Sourcing & Manufacturing
Where do Primal Genix compounds come from?
Primal Genix states that bulk peptide material is procured from manufacturing partners operating to cGMP standards.
Identity is confirmed before a lot is accepted into inventory.
Are Primal Genix products dropshipped?
No.
According to the website, products are held and shipped by Primal Genix from its U.S. facility rather than being dropshipped.
Where are orders shipped from?
Orders are stocked and shipped from the Primal Genix U.S.-based facility.
The website states that the company serves laboratories, academic institutions, and qualified researchers across the United States.
Research Categories
What types of research compounds are available?
The Primal Genix catalog is organized into multiple research categories, including:
- Research Solutions
- GLP Class
- Amylin Class
- Peptide Fragments
- Mitochondrial Peptides
- Secretagogues
- Neuropeptides
- Melanocortins
- Copper Peptides
- Thymic Peptides
- Bioregulators & Cofactors
- Gonadotropins
- Co-Formulated Blends
The available products and quantities can vary by category.
How can I find a specific research compound?
You can browse the Primal Genix Shop or explore products by research category.
Each category is organized by compound class to make it easier to navigate the catalog.
Do you offer peptide fragments?
Yes.
Primal Genix has a dedicated Peptide Fragments category within its research catalog.
Do you offer mitochondrial peptides?
Yes.
Mitochondrial Peptides are one of the research categories available in the Primal Genix catalog.
Do you offer neuropeptides?
Yes.
Primal Genix has a dedicated Neuropeptides category for research compounds in this class.
Awaiting Order Arrival
I received my order after getting a refund. What can I do?
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
I haven't received my order. What should I do?
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
What if the package is held by customs?
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
When will I receive my order?
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
Ordering & Payment
I haven't received my order. What should I do?
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
I received my order after getting a refund. What can I do?
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
When will I receive my order?
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
What if the package is held by customs?
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
After sales
What if the package is held by customs?
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
When will I receive my order?
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
I haven't received my order. What should I do?
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
I received my order after getting a refund. What can I do?
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
Refund
I received my order after getting a refund. What can I do?
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
I haven't received my order. What should I do?
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
What if the package is held by customs?
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
When will I receive my order?
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
Research-grade compounds supplied to laboratories, academic institutions and qualified researchers across the United States.
Support
For research use only. All products sold by PrimalGenix USA are for research use only and are not intended for human or veterinary use. These products have not been evaluated or approved by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. By purchasing, you agree to use these materials solely for lawful laboratory research.
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